Refund process begins after we have completed evaluating your returned product. The quality evaluation process may take up to 2 days from the date we receive the returned product. We will send you an email notification once return examination is completed.
Refund Voucher is a return mechanism worth equally to the value of product you ordered. You can use Refund Voucher as voucher code to purchase any item. A refund voucher is valid for 180 days you need to use your voucher during this period. This refund voucher can be used on several purchases, until your balance is 0.
If you have been issued a Refund Voucher, you will have received a voucher number.
If your return is invalid then we will call you to explain the issue and send the item(s) back to you. We will arrange the delivery of the item.
For items purchased on sale, the amount refunded will be the exact amount paid, and not its original value.
For example: If you purchased an item on sale for Rs. 1000 and its original value was Rs. 1500, we will refund you Rs. 1000.
If you purchased an item with a Refund voucher, we will refund you the sum of the amount you paid and the amount of the refund voucher.